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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maureen Cross

May 21, 2024

5  out of  5 rating by Maureen Cross
"Tom picks up at the first call. He is reachable, knowledgeable and very helpful. I’m always satisfied after every conversation with him. Definitely recommend Tom all the way."
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ANA Shachter

March 8, 2024

1  out of  5 rating by ANA Shachter
"I was happy with Tom until recently when I was given a new policy for my newly purchased car. Tom had given me a quote for both of my cars that I was satisfied with. However, when I looked at the upcoming bill, I noticed it was much higher than we had discussed. Tom said the extra was to cover the additional days from the billing day and promised me it was a one-time charge. I left it alone and believed him. When I checked my bill for the next month, I saw a much higher charge than we had agreed upon. Long story short, Tom was not upfront and lied about hidden charges. When I addressed the matter with him, there was no one to talk to, and he didn’t try to help with the matter. A happy client turned into a highly disappointed one, and I will never be a State Farm client again after being scammed like that."
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James Gatison

October 27, 2023

5  out of  5 rating by James Gatison
"Tom is a very good agent, receptive, responsive and informative. I enjoy working with him"
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Intention 8

September 27, 2023

4  out of  5 rating by Intention 8
"Nice small town insurance agency, can call and speak to a human not a.i. which is nice. Quick to respond."
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September 25, 2023

5  out of  5 rating by Annie
"I have been with State Farm with Tom Waggoner for more than 10 years I simply cannot list the number of times he has gone above and beyond for me He is kind, smart, calming and knows his job extremely well I will never go anywhere else but State Farm and with Tom Waggoner Sincerely Cynthia"
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David Delaney

September 5, 2023

5  out of  5 rating by David Delaney
"Tom and Dawn have been fantastic!! Always helpful and knowledgeable!"
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Andrea Autunno

August 21, 2023

1  out of  5 rating by Andrea Autunno
"It has been good in the past but recent issues came up which are not properly addressed. Wrongful information given at his office causing multiple delays and inconveniences on my end."
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Charles Joseph

May 31, 2023

5  out of  5 rating by Charles Joseph
"Dawn was amazing! She's friendly, kind and professional and best of all she was informative and saved us lots of money."
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Brenden Roseboro

April 14, 2023

5  out of  5 rating by Brenden Roseboro
"Spoke with Kelly, who is the best insurance agent I’ve been in communication with. Not only was she adamant about getting me a cheaper premium but her communication was a 10. I highly suggest seeking Kelly when looking for state farm insurance."
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Linda Davis

March 21, 2023

5  out of  5 rating by Linda Davis
"Thank you so much, Kelli, for making the process of changing my insurance carrier to State Farm so simple and stress free. You were knowledgeable and explained everything in detail and provided excellent advise and service. I tend to be a worrier when it comes to this sort of thing but you made the experience a pleasure. In addition you saved me a whole lot of money. I will be recommending you highly to friends and family."
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Carmen Galarza

March 13, 2023

5  out of  5 rating by Carmen Galarza
"Great costumer service, the whole team is great specially Dawn that goes above and beyond to answer all questions I might have and accommodations for the best plan for me and my family."
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Patricia Roden

February 28, 2023

5  out of  5 rating by Patricia Roden
"Kelly was super helpful and professional from start to finish. I reached out to State Farm for a quote and found their premiums and policies a perfect fit for our needs. I would recommend State Farm for all of your insurance needs !"
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Wanner Peralta

January 16, 2023

5  out of  5 rating by Wanner Peralta
"I wanna start by saying that tom has great customer service he answer and help me out with all my questions regarding my insurance thank you Tom for helping me I really appreciate your honesty 😊"
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January 5, 2023

5  out of  5 rating by mlgplayer288
"dawn was great and was very helpful"
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Bulat Ramazanov

December 16, 2022

5  out of  5 rating by Bulat Ramazanov
"Professional team. Detailed assistance in choosing an insurance policy. Special thanks to Dawn and Tom."
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Zachary Zikovich

December 15, 2022

5  out of  5 rating by Zachary Zikovich
"I worked with Dawn and she did an absolute amazing job of helping me find the right plan for myself."
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Rob Clifford

December 10, 2022

5  out of  5 rating by Rob Clifford
"Dawn helped me change my auto policy today. She was very pleasant and knowledgeable. I saved a ton of money. Glad I got rid of that gecko lizard . I should have done this along time ago!"
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Amy D

November 3, 2022

5  out of  5 rating by Amy D
"Tom was friendly and knowledgeable .  He went above and beyond in helping to figure out my unique needs."
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Tiffany Morrison

September 23, 2022

5  out of  5 rating by Tiffany Morrison
"I really appreciate the work Ms. Dawn had provided, she was very patient with us. Her customer service was wonderful, thank you so much for all the help."
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Katelyn Fournier

September 23, 2022

5  out of  5 rating by Katelyn Fournier
"Tom did a great job explaining everything to me! Would definitely recommend to friends & family!"
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Orlando Hamilton

September 22, 2022

5  out of  5 rating by Orlando Hamilton
"Dawn Boria Work with me and wife to get the best deal possible for our multi car insurance and renters insurance"
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Sajid Minhas

September 21, 2022

5  out of  5 rating by Sajid Minhas
"I would like to Thanks Tom for his excellent Customer Service, and he offered me a great affordable coverage with multiple options, and I saved additional from what I was paying. Thank you Tom Keep it up and I will spread some words to my circle too."
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Alexandra Lyddane Rains

September 8, 2022

5  out of  5 rating by Alexandra Lyddane Rains
"Tom is easy to work with, diligent, timely and knowledgable. I would recommend him to anyone for insurance needs."
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Jessica Bureau

August 12, 2022

5  out of  5 rating by Jessica Bureau
"Tom made this entire process effortless for me. It was truly a pleasure doing business with someone as friendly and helpful as him. Highly recommend!"
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Mark Coppola

August 5, 2022

5  out of  5 rating by Mark Coppola
"Tom demonstrated outstanding customer service while assisting me with purchasing car insurance for a new vehicle. He helped to enable a smooth transaction by going above and beyond his responsibilities. He acted so promptly with updating my new automobile insurance and actually took the time to contact the dealership to ensure they received all related documentation. The quick response and quality service I received from Tom made my life a whole lot easier during the process of purchasing a new vehicle. I highly recommend him to anyone who is looking for car insurance and especially to anyone who will also be buying a new car. Thank you, Tom! I am extremely grateful and appreciative for your dedicated service."